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Sparklight, formerly Cable One, is an American cable service provider that offers high speed Internet, cable television, and telephone service. Sparklight mostly serves smaller communities with more than 650,000 customers in 19 states.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Sparklight:
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In the last three months, how would you rate Sparklight?
2.51 out of 5 4,299 ratings
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Problems in the last 24 hours in Roswell, New Mexico
The chart below shows the number of Sparklight reports we have received in the last 24 hours from users in Roswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sparklight users through our website.
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Internet (77%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (4%)
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E-mail (2%)
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Phone (1%)
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Sparklight Issues Reports Near Roswell, New Mexico
Latest outage, problems and issue reports in Roswell and nearby locations:
- The Mattalorian (@MaTeO83) reported fromRoswell, New Mexico
@sparklightcares what is up with all the downtime lately? Super frustrating. My location is tagged in this tweet. Internet service down again.
- Brian W (@BrianW_NM) reported fromRoswell, New Mexico
Internet down again, and @sparklightcares phone line says to call back later. No internet, no television, and it is raining. Guess I will go to bed.
- The Mattalorian (@MaTeO83) reported fromRoswell, New Mexico
@sparklightcares what’s up with the service in Roswell NM? Been up and down all afternoon.
- The Mattalorian (@MaTeO83) reported fromRoswell, New Mexico
@sparklightcares Internet has been down for the entire night. Whats the deal?
- Peter Dindinger (@PDindinger) reported fromRoswell, New Mexico
@sparklightcares It’s 8:01. No service in Roswell. It’s been 5 hours since the outage was reported.
- The Mattalorian (@MaTeO83) reported fromRoswell, New Mexico
@sparklightcares trying to figure out if my modem needs to be replaced. Is there a way I can do this without spending 30 minutes on hold? Or is there service repairs going on in the area? Up and down service all day. Location is in this tweet.
Sparklight Issues Reports
Latest outage, problems and issue reports in social media:
- Mykayla (@MykaylaFontaine) reported
@sparklightcares What do I do if Sparklight representatives have damaged my business property (parking lot), and I cannot contact the local office by phone? Should I visit their location in person and request a supervisor? Please help, thank you!🙈
- Mitch Mitchell (@_mitch_mitchell) reported
@MaTeO83 @sparklightcares Oh man, they changed their name. That poor jingle (Enjoy the fun…).
- Chris (@cubsfan5150) reported
@sparklightcares It’s not important enough for you to make good on your word. My private message says you’ll have someone from my local leadership contact me directly. Never happened so once again a hallow promise. Day 5 of no resolution and lies from 24/7 (Zero) support.
- Richard Trent (@taessii) reported
@sparklightcares Rio Rancho is down for Internet too.Probably all related.
- Heath Richardson (@HeathRichards13) reported
@sparklightcares…I’ve had the same internet service in Winslow, IN since 2016. It was wonderful before you guys took over. Now it’s utter garbage. I literally have your support number saved in my top 4 favorite contacts for frequent issues. How is your service this bad?
- NiteMareZ911 (@NiteMareZ911) reported
@sparklightcares fun fact ........I get to lose $1K and I pay for 300MB and get 1-3 at best ....come on guys really. This is a weekly thing ! I love your service but at this point I am paying for nothing..literally paying for less than what my agreement says. Please fix it
- Slayz (@MrCSlayz) reported
@sparklightcares wtf is going on??? Why is the connection so dogsh*t?!
- Guns are Post-Birth Abortifacients (@ritaresarian) reported
@Paperpiratehats @sparklightcares It's been down all day. We pay too much for this. People work from home
- Jaylon Cooper (@JaylonCooper) reported
@ktcandler @sparklightcares I love how they keep responding to you but not actually helping with the problem at hand
- Chris (@cubsfan5150) reported
@sparklightcares I’ve even challenged your management to call be in your “contact us” form mail. Of course that won’t happen. Terrible display of customer “care”